Healthcare Operations & Care Coordination • Olympia, WA
Patient-facing healthcare and operations professional who genuinely loves working with people and cares about making every interaction feel warm, organized, and supportive. Experienced in client intake, appointment scheduling, insurance coordination, records management, and keeping a busy office running smoothly. Passionate about health, wellness, and helping people feel seen and taken care of from the moment they walk in the door.
Operations Coordinator — Femme & Them, PLLC | Oct 2025 – Jun 2026
Strategy Consulting & Operations Extern — Institute of Mental Health | Feb 2026 – Apr 2026
Instructional Associate — General Assembly | Apr 2025 – Oct 2025
Office Assistant & Peer Mentor — South Puget Sound Community College | Dec 2021 – Oct 2022
Patient & Client Communication • Appointment Scheduling • Front Desk & Check-In • Client Intake & Onboarding • Insurance Verification • Referral Coordination • Records Management • HIPAA Compliance • EHR Systems (Sessions Health) • Google Workspace • Medical Terminology
Certifications: Medical Terminology 101 • HIPAA Security for Group Practice Leaders • Effective Care Coordination & Discharge • Mental Health First Aid • Community Health Worker Core Competency Training • Administrative Professional Foundations • Phone-Based Customer Service
Spectral Consulting — Independent practice providing operational support to small mental health and wellness practices. Services include intake workflow design, scheduling systems, insurance coordination support, and administrative infrastructure for solo and small-group providers.
Email: damienhomiak@gmail.com
Phone: (360) 486-4267
LinkedIn: linkedin.com/in/damienhomiak